FAQ / Help Center

Clear answers to common tax questions.

Browse by category, or reach out and we'll route your question to the right person. Official IRS resources are linked where relevant.

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Cash advance

Preparer compensation & onboarding

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For preparation errors, rejected returns, notices, amendments, or identity-theft concerns, contact us and we'll guide you to the right secure process or authorized staff member. We never collect SSNs, tax documents, or banking credentials through chat.